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1

Order Cancellation

Orders can be cancelled within 30 minutes of placement, provided the service hasn't started. To request a cancellation:

  • Log in to your TechSMMPanel account
  • Go to "Order History" section
  • Find the order you wish to cancel
  • Click on "Request Cancellation"
  • Submit your cancellation request
⚠️ Important: Once an order has been processed or started, it cannot be cancelled or refunded.
2

Refund Policy

We offer refunds in the following scenarios:

  • Service not delivered within promised timeframe (48-72 hours)
  • Technical issues from our end causing order failure
  • Duplicate payment charged for same order
  • Service quality significantly below promised standards

Note: Refunds are processed within 5-7 business days and credited back to your original payment method.

3

Non-Refundable Cases

The following situations are not eligible for refunds:

  • Orders partially delivered (drop in followers/subscribers)
  • Change of mind after order processing
  • Service delays due to third-party platforms (Instagram, Facebook, etc.)
  • Orders placed on wrong link/username
  • Violation of our terms of service
4

Cancellation Process Timeline

Step 1: Request Submission (0-24 hours)

Submit your cancellation request through our support system with order details and reason.

Step 2: Review (24-48 hours)

Our team reviews your request and verifies order details.

Step 3: Decision (48-72 hours)

We inform you about the approval or rejection of your cancellation request.

Step 4: Processing (if approved)

Refund is processed within 5-7 business days.

5

Subscription Cancellation

For monthly subscriptions and packages:

  • Cancel anytime from your account settings
  • No cancellation fees
  • Access continues until the end of current billing period
  • No partial refunds for unused time
6

Dispute Resolution

If you disagree with our cancellation decision:

  • Contact our support team for reconsideration
  • Provide additional evidence if available
  • Escalate to senior management if needed
  • Final decision will be communicated within 48 hours

Need Help with Cancellation?

Our support team is available 24/7 to assist you with any cancellation-related queries

📧

Email Support

support@techsmmpanel.com

Response within 24 hours

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Live Chat

Available 24/7

Start Live Chat

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WhatsApp

+923484262861

Quick response